Testimonials

Guildford High Street

We have been so lucky to find our forever home through the services of Charlotte at New Front Door. We had a very tricky specification - to try and find a suitable house to accommodate our large blended family where both location and house size were imperative with little option to compromise.

Charlotte was incredibly patient and dedicated throughout the search. She communicated directly with all the local agents and managed to secure suitable viewings of properties both on and off the market. Her enthusiastic and easygoing personality helped us face the inevitable challenges involved in house viewings and she knew all the questions to ask and pitfalls to avoid due to her extensive experience in real estate.

The house of our dreams, it turned out, was one we initially thought wasn’t for us and declined a viewing however Charlotte persuaded us to rethink after seeing it herself and we fell in love with it as soon as we walked through the door.

Charlotte was there to help in final stage negotiations and her excellent rapport with the local agents made for a smooth transaction from start to finish.

R & A

Search area centred on Guildford

Charlotte’s assistance has been invaluable in helping us to find a home. From the word go, Charlotte understood our requirements and assisted in streamlining the search and physical house viewings, which was a significant time saver.

She has excellent relationships with local agents, and was not only able to get the inside scoop on a number houses, but she also introduced us to properties which were not formally on the market.

In the offer process, Charlotte proved highly skilful in her negotiations and ultimately managed to negotiate a favourable final agreed price.

Charlotte is a lovely person, with a great sense of humour who was an absolute pleasure to work with. She made the daunting process of buying a family home infinitely more manageable and was fully invested and dedicated in helping us find the right home for our family.

Very Happy New Front Door Limited Clients!

W & N

Beautiful walks in the Surrey hills

We used New Front Door to move from South London to Surrey. It was an exciting time in our lives but we were all very nervous about the move.

As soon as l spoke to Charlotte l felt like a weight had been lifted! She knew all the right questions to ask us and truly understood our requirements. She was able to highlight the right areas to look in and found us our ideal home in a wonderful neighbourhood. She also advised me on the best schools for our children and their admissions process. She even found me a local pilates class!

Her Little Black Book of Surrey is second to none. She knows everyone to call from solicitors, to builders to curtain makers! Her friendly personality and great sense of humour made our move so much less daunting and we are so happy here. We couldn't have done it without her. Thank you so much.

L & M

Cranleigh School

I am a estate agent who has worked with New Front Door for a while now and l just wanted to say how much I have enjoyed working with Charlotte.

In the past I have put forward properties to various search agents and, based on this experience, I have been very pleasantly surprised at how quickly she comes back to me with her feedback for my vendors which is incredibly helpful. I have also been so impressed with how hard she works on behalf of her clients - she is in constant contact with the local agents to make sure nothing slips through the net.

I very much look forward to working with her again on the next property search!

L

Clandon Park House

I am a very busy business woman with little free time and Charlotte was a godsend for me in my search for a new home for my family.

She took time to really listen to what I needed from my new home. She took careful note of our budget and stuck to it.

What was so brilliant about using Charlotte was that she took all the leg work out of looking at every single property. She dealt with the estate agents directly and filtered out all the unsuitable houses. She then presented me with a shortlist of houses to go and view together. When l saw the houses she had selected for us it was obvious that she had completely understood our brief.

Charlotte's knowledge of the local area was invaluable. She advised me about so much. She found us a home which we loved and was within our budget. She then enabled the transaction to proceed smoothly by liaising with agents and solicitors on our behalf. My husband and l were extremely happy with New Front Door it made the usually stressful process of moving house so much more pleasant!

L & S